AI agents for small business: a website chatbot that books the job
Watch the chat agent take a website visitor from first question to a booked time in a free demo, and leave with a plan for your own site and inboxes.
- A chat agent on your website that answers, qualifies and offers real times
- Every new form and ad lead texted back within seconds, day or night
- Facebook, Instagram and text messages answered from one inbox
- An honest evaluation, with no obligation to hire us
- You own every account, domain, profile and CRM
- One team since 2015, nothing subcontracted
- 4,700+ businesses served
For businesses whose leads arrive by form, chat and direct message. Phone calls are covered by the AI receptionist.
Pick the agent for the place your leads arrive.
Every agent we build runs on the same calendar and CRM, so a lead that starts in chat and ends on the phone is still one contact with one history.
Phone calls
Calls get an agent and a page of their own: an after-hours call from greeting to booking, the disclosure and recording rules it follows, and how it compares with an answering service and with voicemail.
See the AI receptionistWebsite chat and messages
A chatbot on your site and in your Facebook, Instagram and text inboxes that answers, qualifies and books.
Below on this pageForm and ad leads
Follow-up that texts a new lead within seconds and keeps the conversation going until they book or opt out.
Below on this pageSomething no platform does
When an agent needs a tool or a workflow that nothing off the shelf provides, we write it to order and deliver it under your brand.
Custom softwareAn AI chatbot for your website that does the front desk's job.
Most website chat widgets collect a name and promise a reply. This one carries the conversation to a booked time while the visitor is still on the page.
Answers in your voice
Greeting, phrasing and vocabulary written from how your best person talks to customers: your service names, your towns, and the words you never use with them.
Qualifies before it books
It works through your intake list in the chat: the job, the ZIP code, the timing and whatever rules a visitor out, so the slots go to work you actually want.
Books from the chat window
It shows open times from your calendar inside the conversation, books the one the visitor taps and sends the confirmation by text and email.
Works every inbox
Website chat, SMS, and Facebook and Instagram messages all get the same agent and the same rules, and your team answers them from one place.
Hands off when it should
Complaints, urgent jobs and anything outside its brief go to a person by instant alert, with the visitor's details and the whole conversation attached.
Records where the lead came from
Each chat lands in the CRM with the page it started on and the ad click ID when there is one, so the monthly report can say which campaign filled the calendar.
Follow-up that replies in seconds, then keeps at it.
You already pay for the clicks. The leak is the reply that waits until morning. The agent texts every new form fill and ad lead within seconds, asks the first intake question and offers real times from the calendar.
After that it follows a schedule you approve, stops when they book or opt out, and stays inside the texting rules: consent wording on the form, STOP honored on every message, and no sales texts after 8 p.m. to a number in Florida, Oklahoma or Maryland. Not legal advice; confirm with counsel. The speed-to-lead playbook sets out the first week in full.
37%
replied inside an hour when 2,241 US companies were each sent a test web lead, and 23% never replied at all. Harvard Business Review, 2011
95%
of 466 US home services companies took longer than five minutes to answer a web service request, and 40% never answered. Valve+Meter agency study, 2018
56%
of 693 US consumers surveyed expect an answer within the hour after filling in a lead form, and 36% said they got one. Invoca survey, 2026, vendor data
Three steps, and no customer sees it until your team has tried it.
Train
We capture your services, hours, pricing rules, FAQs and the way you want every inquiry treated, then build the agent's brief and its hand-off rules.
Connect
We put it on your website and in your inboxes, wire it to your calendar and CRM, usually through GoHighLevel, and run test conversations with your team until it sounds right.
Run and tune
Every week we read the transcripts, fix any answer that confused someone, add the questions it could not handle to its brief, and report what it booked.
Each trade asks different questions, so each gets its own script.
A remodeling inquiry needs the project type and a budget range. A med spa booking needs the treatment and whether it is a first visit. An emergency plumbing lead needs the address and whether the water is off. Each industry gets its own intake script and hand-off rules; see how the full system works in yours.
Agencies run these agents under their own name.
For the agencies that work with us, our team builds, runs and supports each agent under the agency's brand, from the intake script to the weekly transcript review. The client deals with the agency and never sees our name.
Before you put an AI on your website.
Will visitors know they are chatting with an AI?
Yes. Its first message says it is the automated assistant for your business, and it answers truthfully when someone asks. Maine passed a law in 2025 against chatbots that could pass for a person without saying so, and telling people up front is the safer default in every state. Not legal advice; confirm with counsel.
What will the chat agent answer, and what will it refuse?
Only what you approve: services, the area you cover, hours, how booking works and any price ranges you are comfortable sharing. It does not diagnose, quote a custom job or promise anything your team has not agreed to. Those questions go to a person, with the conversation attached.
Can it text people who filled in our form?
Yes, when the form tells them they will hear from you by text. A reply about their request needs their prior express consent, and anything promotional sent by an automated system needs written consent, so the form wording is settled first. Not legal advice; confirm with counsel; our texting rules playbook has the sources.
Does it work in Facebook and Instagram messages?
Yes. Website chat, texts and Facebook and Instagram messages arrive in one inbox, the agent replies in each, and anyone on your team can take over a thread at any point.
What happens to a lead who goes quiet?
The follow-up runs on a schedule you approve, stops the moment they book or reply STOP, and passes anyone who answers with a real question to your team. On the first day it stays within three calls and texts on one request, the cap Florida, Oklahoma and Maryland set for sales calls. Not legal advice; confirm with counsel.
How does it connect to our calendar and CRM?
Natively through GoHighLevel, or through the calendar and CRM you already run. Booked appointments land on the calendar, the contact is created or updated with the page or ad it came from, the transcript attaches to the record, and your follow-up automations fire from there.
What does it cost?
Every agent is scoped to the business: how many conversations it handles, what it connects to, and whether you want chat, follow-up or both. It is priced monthly with setup included, and you see it working on the demo before you commit to anything.
See a lead answered, followed up and booked before you sign anything.
Tell us where your leads come from and what a new customer usually asks. The demo shows the chat and the follow-up running, and the plan you leave with is written for your own site.
- A free consult. A real conversation about your business, your area and what is not working yet.
- An honest evaluation. Where you stand in search, ads and follow-up next to the businesses you lose customers to.
- A plan you keep. What we would fix first and why. It is yours whether or not you work with us.
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