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For Agencies

White-label fulfilment, agency operations and scaling delivery.

8 posts, newest first

Price AI work before support eats the margin

Where the hours really go on a white-label AI account, what generates the support tickets, and a pricing shape that survives the second year of delivery.

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Budget the answering layer against a missed call

Budget season. What an AI answering layer costs once you count all six lines, and what a year of transcript review changed in the brief we write.

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Where agency margin sits after the remedies

The search remedies landed on the 2nd and the platforms keep automating. What actually changes for a local client, and where agency margin lives now.

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The reviews rule lands Monday. Fix the offer

The FTC rule takes effect on the 21st and AI is arriving as a bundle in the platforms. What to take out of an agency offer, and what to add.

Read 6 min read

When a client asks for AI-written pages

Clients want service pages written by ChatGPT. Where we use AI, where we refuse, and how to price content now that words are no longer the scarce part.

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Holiday quarter reporting, and what to stop promising

A core update has finished, the Performance Max upgrades are done. What goes in client reports this quarter, and the promises to drop before renewals.

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Google rewrites titles: two client conversations

Google has started rewriting page titles in results. What to check, what not to fix, and how to talk to clients about control you no longer have.

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Search terms go quiet. What agencies change now

Google is hiding low-volume search terms from next month. How to rebuild client reporting, negative keyword work and what you promise in a proposal.

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